Privacy Policy

1. Introduction

Welcome to MarbleTech ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services available at https://calculator-for-marbles.web.app.

MarbleTech is a business management platform designed for marble, tiles, and stone businesses, offering features including marble calculators, invoice generation, inventory management, and business analytics.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

2.1 Personal Information You Provide

• Account Information: When you create an account, we collect your name, email address, phone number, company name, and password.
• Business Information: Information you enter while using our services, including customer details, invoice data, product information, and business transactions.
• Payment Information: When you subscribe to our paid plans, payment processing is handled securely through Razorpay. We do not store your complete credit card or debit card information on our servers.
• Communication Information: When you contact us for support or inquiries, we collect your name, email address, and the content of your messages.

2.2 Information Automatically Collected

• Usage Data: We collect information about how you access and use our services, including your IP address, browser type, device information, pages visited, and time spent on pages.
• Location Data: We may collect general location information based on your IP address to provide better services.
• Technical Data: Information about your device, operating system, and browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our marble calculator, invoice generation, and business management services.
• Account Management: To create and manage your account, process subscriptions, and authenticate your access.
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
• Communication: To send you important updates, notifications about your account, subscription renewals, and service-related announcements.
• Analytics and Improvement: To analyze usage patterns, understand user preferences, and improve our services.
• Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities.
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.

4.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

4.2 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website, including authentication and security.
• Analytics Cookies: Help us understand how visitors use our website through Firebase Analytics and Google Analytics.
• Advertising Cookies: Used by Google AdSense to deliver relevant advertisements (see section 5 below).

4.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect the functionality of our services.

5. Advertising and Google AdSense

5.1 Google AdSense

We use Google AdSense, a service provided by Google LLC, to display advertisements on our website. Google AdSense uses cookies and web beacons to serve ads based on your interests and browsing behavior.

5.2 How Google Uses Your Information

• Google uses the DoubleClick cookie to serve personalized ads based on your visits to MarbleTech and other websites across the internet.
• Google may use information about your visits to this website and other websites to provide targeted advertisements about goods and services that may be of interest to you.
• Google's use of advertising cookies enables it and its partners to serve ads based on your previous visits to our website and other sites on the internet.

5.3 Your Choices Regarding Personalized Ads

You have control over personalized advertising. You can opt out of personalized ads by visiting:

• Google Ads Settings: https://www.google.com/settings/ads
• About Ads: http://www.aboutads.info/choices/
• Network Advertising Initiative: http://www.networkadvertising.org/choices/

Please note that opting out of personalized advertising does not mean you will not see ads; it means the ads you see will be less relevant to your interests.

5.4 Third-Party Ad Servers

Third-party ad servers or ad networks may also use cookies and other tracking technologies to measure the effectiveness of their advertisements and to personalize advertising content. MarbleTech has no control over these cookies and is not responsible for the privacy practices of these third parties.

6. Third-Party Services

We use trusted third-party services to provide and improve our platform. These services may have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

6.1 Firebase Services (Google)

• Firebase Authentication: For secure user login and account management.
• Firebase Firestore: For storing your business data, invoices, and application information.
• Firebase Hosting: For hosting our web application.
• Firebase Analytics: For understanding user behavior and improving our services.

Google's Privacy Policy: https://policies.google.com/privacy

6.2 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information about how visitors use our site.

6.3 Razorpay (Payment Processing)

Payment transactions are processed securely through Razorpay. We do not store your complete payment card details. Razorpay's privacy practices are governed by their own privacy policy.

Razorpay Privacy Policy: https://razorpay.com/privacy/

6.4 Google AdSense

As described in Section 5, we use Google AdSense for displaying advertisements on our platform.

7. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

7.1 Security Measures

• Secure Socket Layer (SSL) encryption for data transmission
• Firebase Authentication for secure user login
• Regular security audits and monitoring
• Restricted access to personal information on a need-to-know basis
• Secure cloud infrastructure provided by Google Firebase

7.2 Your Responsibility

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Your data is retained while your account is active and you continue to use our services.
• Inactive Accounts: If your account becomes inactive, we may retain certain information for legal, accounting, or security purposes.
• Deleted Accounts: Upon account deletion, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal compliance.

9. Children's Privacy

MarbleTech is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

10. Your Rights and Choices

You have certain rights regarding your personal information, depending on your location and applicable laws.

10.1 Access and Correction

You have the right to access and update your personal information through your account settings. You can also contact us to request corrections to inaccurate information.

10.2 Data Deletion

You can request the deletion of your account and personal information by contacting us at ys125745@gmail.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

10.3 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

10.4 Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that you will still receive essential service-related communications.

10.5 Cookie Preferences

You can manage your cookie preferences through your browser settings. You can also opt out of personalized advertising as described in Section 5.3.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including India and the United States, where our service providers (such as Google Firebase) operate. These countries may have data protection laws that differ from those in your country.

By using our services, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. If we make material changes, we will notify you by email or through a prominent notice on our website before the changes become effective.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Information

We will respond to your inquiries within a reasonable timeframe, typically within 30 days.

14. Consent

By using MarbleTech, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.